Confidentiality & Privacy Policy

To read or download information: SLHF may collect and store information for statistical purposes. For example, we count the number of visitors to our site to help us make it more useful to visitors.

Sending Us an Email: By sending us an electronic mail message, you may be sending us personal information (like name, address, e-mail address). Your information will be used to resolve or respond to the subject matter of your electronic mail. Your e-mail address is not sold or rented to others.

To Register: The Membership Registration page of our Web site gives you the option to request specific information. Other information which may be collected at these sites through questionnaires, feedback forms, or other means, will help us determine a visitor’s interests with the goal of providing better services to our users. Contact information (like name, address, e-mail) is used to fulfill your request and/or contact you when necessary. We will not sell or rent your contact information to others.

To Visit Links: This Web site may provide links to web pages which are not part of the St. Louis Healthy Families or stlhealthyfamilies.org domain. These sites are not under our control, and we are not responsible for the information or links you may find there. We provide these links as a convenience. The presence of these links on any St. Louis Healthy Families Web site is not intended to imply our endorsement of that site, but to provide a convenient link to relevant sites which are managed by educational institutions, organizations, or companies. Once you access an individual document that links you to another Web site, you are subject to the confidentiality or privacy policy of the Web site containing that document.

To correct/update personal information: If you choose to sign up for one of our regular services (ie: Newsletter, SLHF Listserv and more), and your personally identifiable information changes (such as a ZIP code), or if you no longer desire our service, we will provide information on the web site, explaining how you can correct, update, or remove your personal data.

Endorsements: St. Louis Healthy Families does not endorse products or companies. Inclusion or omission of any product or company or service provider should not be necessarily taken as an endorsement or criticism of any other entity.

LIMITS OR EXCEPTIONS TO CONFIDENTIALITY
There are three important exceptions to maintaining confidentiality that SLHF must follow. The three exceptions are part of State law, and can’t be altered by SLHF.

• The first exception involves protection from imminent risk to harm yourself or someone else. This means that your counselor must take steps to protect you or whoever is in danger, even if that means violating your confidentiality.

• The second exception is that if your counselor becomes aware that a child (minor) or elder is being abused, he or she must take steps to protect that child or elder, even if that means violating your confidentiality.

• The third exception is that if your record is requested by court order, it must be given to the court. This is an extremely rare occurrence. While all counselors are legally and ethically mandated to follow these guidelines, every effort is made to inform you of your rights and protect your privacy to the fullest extent possible under the law.

If you have any questions about confidentiality, please call us during office hours.